Help-U-Sell Metropolitan Accessibility Statement
General
Help-U-Sell Metropolitan is committed to ensuring digital accessibility for people with disabilities.
We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Help-U-Sell® Real Estate website is conformant with WCAG 2.1 level AAA.
Compatibility with Browsers
The Help-U-Sell Metropolitan website is designed to be compatible with the latest versions of following browsers:
Google Chrome
Moozilla Firefox
Microsoft Edge
Technical Specifications
Accessibility to our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
- JQuery
- WordPress
- PHP
- .Net
- C#
- Additional WordPress plugins and JavaScript Plugins
Limitations and Alternatives
Despite our best efforts to ensure accessibility of this Help-U-Sell Real Estate website, there may be some limitations. In the event you find any issue not listed below please contact us.
Known limitations:
- Comments from Franchisees: Uploaded comments or images may not have alt text because we cant ensure the quality of contributors. We monitor the updates and strive to repair any issues within 10 business days.
- Version Updates: Due to the complex nature of different technologies involved, some software may require a rebuild from us. We monitor this and strive to repair any such issues as a priority.
Accessibility on metro.helpusell.com
The metro.helpusell.com makes available the AccessibleWP Widget plugin that is powered by a dedicated accessibility server. The software allows metro.helpusell.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
The metro.helpusell.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Disclaimer
metro.helpusell.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan metro.helpusell.com with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on metro.helpusell.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on metro.helpusell.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
Feedback
Although we are proud of the efforts that we have completed and that are in-progress, we view accessibility as an ongoing effort. We welcome your feedback on the accessibility of this Help-U-Sell® Real Estate website. We strive to respond to accessibility feedback within 5 business days and for a solution within 10 business days. Please let us know if you encounter accessibility barriers:
Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact Help-U-Sell Metropolitan Customer Support.
Updated: July 2020.
